Speed camera fines – How to pay Spanish speeding or driving fine from the UK?

After coming back from a holiday in Spain, I received a letter from Spanish authority (written in Spanish) informing me that I received a speed camera fine for speeding.

There was some instruction that I may pay the fine using http://www.dgt.es/ . After spending more than half an hour on the DGT site with my credit card in hand, I was unable to pay the fine online.

To cut a long story short– after considering various methods (one was to send money to my former flatmate’s mum (who was living in France but near to Spanish border and who I never met in my life) then she would drive to Spain just to pay the fine.

Spainsh-bull

I spent hours searching for further information online, trawled through various posts on Spain Expats forum but nobody could tell me the procedure of how to pay Spanish driving fine from the UK. It is worth to mention that, I came across to some people on the Spanish Expats forums, offering me to pay the fine on my behalf, if I pay them an extra 100 Euro. But I didn’t like the idea. So I decided to go solo and find a way to the fine before the deadline.

My first step was to contact the Spanish Tourist Office in London. I spoke to a lovely lady Called Nuria Riutord Lleonart, she took my email address and told me she was going to send the instructions by email. It seemed, they get similar type of inquiries pretty often.

The instruction email contained the following information –

In order to pay the traffic notice that you have received the following steps may be followed. The traffic authorities are reachable on the telephone number at the bottom of one of the traffic notice: 0034 902 508 686

1)      You may ring this number and after you hear the recorded message in Spanish (do not take any options) wait to the finish and then you will get an operator.

2)      Speak in English and then the operator will pass you to someone who speaks English.

3)      Please, have ready your Passport number, The Num of Expediente (case number) of the fine (at the top right of the sheet ); also the date of the fine.

4)      Please bear in mind that if you pay before 30 days have elapsed since the receipt of the fine, you only have to pay €70.

5)      When on the phone they will provide you with the traffic office bank account details. eg.  Iban and Swift number, for its use to pay the fine in a bank.

6)      After the telecom the office  will send you a copy of the fine to your home address,  in your own language: English/Spanish and again it will say how to pay.

If you have further queries or want more clarification, we will be pleased to provide it.

Yours sincerely,

Information Dept. of the Spanish Tourist Office.

I rang the Spanish traffic authority as soon as I got the email, as I was running out of time to save 30 Euro. I spoke to another lady from the DGT (I asked for someone who speaks English in English), she told me she was going to send me an English version of the letter with the Traffic Authority’s International Banking Code so I could pay the fine by doing an International bank transfer to their bank account directly.

After couple of weeks, I received another letter (English version) from them containing their bank details and further instruction on how to pay. I transferred the money using online banking, voila! That’s it! That’s how I paid the Spanish driving fine from the UK.

Also, I had to post a copy of the bank receipt to them (as instructed on the English version of the letter)

And oh I must mention that – after receiving the very first letter, I contacted the car hire company in Spain to make sure if I really got the fine for speeding, and if they have supplied my details to the traffic authority. I heard there was similar kind of scam targeting British tourists. So you should check with your car hire company (if applicable) before you pay the fine.

UPDATE: 

I made this blog post in 2010. Now it is possible to pay the fine online. Here is the step by step instruction of paying the fine from outside of Spain. Thanks to Nic Heald for his valuable input.

Update-2:  September 2012. Updated the instructions with screenshots.

1. Go to http://www.dgt.es

2. In large yellow rectangular box on right click on first second option – Pago de multas en internet

 

3. Next screen shows 5 icons. Below top left icon showing small picture of a policeman click on Mas Info which produces another screen with same but larger picture.

 

4.Click on 1st item to right of picture – Pago de Multas (Note also 4th item which brings up a screen which details points on licence according to seriousness of offence. I don’t know whether this applies to UK yet).

 

5. On next screen click on Pago de multas en internet

 

6. On next screen click on option a) in bottom half of screen – Pago de multas (sin certificado digital ni DNTe)

 

7. Next screen brings up a form in Spanish but click – welcome – at top right to convert it to English and then fill in form. For Document type (there are various options) I was told to click on Home Country Identification and insert Driving Licence number in box below but I inserted passport and passport number in the 2 boxes and it worked! (That way hopefully no points on UK licence although in my case I was not liable to points as a minor infringement).

 

8. Fill in rest of the form. The record number is the number at the top right of formal notice without dashes or punctuation. Then fill up the form using this instruction: (Hat tip to Ian Ellis for this bit)

DOCUMENT TYPE – Passport from the drop down box.
DOCUMENT NUMBER – Passport number
NAME – My First name
1st SURNAME – My Surname
DATE OF REPORT – Input date from the penalty notice – ‘FECHA DENUNCIA’
RECORD NUMBER – Input number from penalty notice – ‘N. EXPEDIENTE’ (REMOVE HYPHENS AND DECIMAL POINT!!)
TOTAL AMOUNT – Input fine amount (before discount) as shown on penalty notice (Importe total multa)

Having completed this form it shows all fines registered against your passport (FOR THIS REASON YOU CAN ASSUME YOU WOULD HAVE PROBLEMS AT BORDER CONTROL IF YOU CHOOSE TO IGNORE THE NOTICE AND RETURN TO THE COUNTRY!)

Payment details are then easy to enter and the screen quickly produces receipt numbers and a notification of payment for your records ‘JUSTIFICANTE DE PAGO DE SANCION’

Also insert full fine and then click – continue. Next page gives 50% reduction if in time. Then enter crdit card details and continue to payment.

Bingo, you have now paid but don’t forget to print off a receipt.  

Gracias, El fin. 

 

Are you in the similar situation?

Have you paid the fine successfully?

Feel free to share your experience by commenting below at the bottom of the page

*

Have you saved money by following the instructions?
Buy me a drink!

OR

 

Do you need to buy any furniture or homeware items??

Please visit Bonsoni.com , who has one of the coolest furniture and homeware collections,  and use “MAMUN5(without the quotes) on the checkout to get 5% UNLIMITED discounts on your purchases!!!! 

Bonsoni furniture

 

The comment form is at the end of the comments. So you really need to scroll a lot to make a comment. Sorry!

I will update the site when I have a free weekend.

And oh – I have a twitter as well @M4A3D

277
Leave a Reply

avatar
182 Comment threads
95 Thread replies
0 Followers
 
Most reacted comment
Hottest comment thread
196 Comment authors
Karen and ChrisLoveYouKimsterlingCraig Recent comment authors
  Subscribe  
newest oldest most voted
Notify of
Bonsoni
Guest

Very good insight indeed!

mario
Guest
mario

I was very pleased to search out this web-site.I wished to thanks in your time for this wonderful learn!! I positively enjoying each little little bit of it and I have you bookmarked to check out new stuff you blog post.

phil
Guest
phil

just had the same letter in the post. i was confused too on the website. your post was a life saver. just paid it and got half off, still 150 euros though. many thanks

Mamun Ahmed
Guest

No problem Phil. Hope you found this post useful 🙂

Dave the Rave
Guest
Dave the Rave

Got 100 Euro one today, managed to pay it online using my visa card which gave me 50% discount. Bonus….

Mamun Ahmed
Guest

Good for you Dave the Rave :D, They allowed me only 30 Euro discount for paying promptly. Not 50% as you got

Pam
Guest
Pam

Good to find your website re Spanish speeding fines. I received a registered-type letter informing me of a E300 speeding fine in Menorca on May 19th this year – the letter came on sat July 16th. It is the first notification I have received about the apparent offence. I appear to have been denied the opportunity of paying on time to receive a discount – any ideas how I can challenge this? I am happy to pay a speeding fine once I confirm the car regn [same type of car -and dates tally with holiday date] but I should have… Read more »

Pam
Guest
Pam

Having rung the Spanish Embassy in London [and read your email again] I realise the date for the 50% reduction starts from the day I receive the demand. In my case the letter says I have 20 dias naturales from the date I received the demand to get 50% reduction. Awaiting confrimation that the car regn tallies with paperwork [with friend. Thanks again for the details of how to pay.

Mamun Ahmed
Guest

Hi Pam,

Did the Spanish Embassy give you any information? I heard there was no human to pick up the phone and answer any of your questions.

I had better result speaking to the DGT office in Spain directly.

Anyway – glad to hear that you paid the fine successfully.

Thanks for sharing with other readers! 🙂

Howard
Guest
Howard

Has anyone paid the fine in spain,as i am returning on the 26th July,if so where do you pay it,any info appreciated. Thanks

Mamun Ahmed
Guest

Hi Howard,

If you are going to Spain, I think you should be able to pay the fine on the Post Offices

And just in case give DGT a ring and tell them that you paid the fine

Sean
Guest
Sean

Thanks a lot for the information! I was lost after receiving the first letter and after googling on spanish speeding fine, I found your post.

I paid the fine successfully by following your instruction. cheers mate!

Howard
Guest
Howard

In the end i paid my fine successfully over the telephone.IT was very easey.

Mark Watson
Guest

Thanks a lot Mamum.

Telephoned them and they talked me through the website to the credit card payment section.

Also received a fine from Italy but have ignored it so far and have received 2 reminders tried to pay but it was too complicated. Ah well will not go to Italy for a while
Mark Watson

Mamun Ahmed
Guest

Hi Mark,

Good to hear that you paid the fine without any hassle. Also it is new to me that you can pay the fine using their site. They were not allowing before if you were outside of Spain.

In regards to the Italian fine, I would suggest to pay that too, or they may issue an EU wide warrant against you., which I read on an expat forum.

Anyway- at least the Spanish police will not bother you soon 🙂

Ron
Guest
Ron

Thanks very much, Mamun. I’ve recently been on holiday in Menorca and am anxious about speeding fine. To be completely honest I wasn’t sure what the limit was at that point in the road (50kph?) and it was a bigger engine than I’m used to so quite easy to go faster than you should. Was the flash obvious for people who were caught speeding? Did people get points on their driving licence? Do you have to declare it to insurance companies, and criminal records? Sorry to badger you with so many questions. Thanks so much for you useful post!

Mamun Ahmed
Guest

Hi Ron, Yes I know it can be quite confusing when you drive in mainland Europe. To be honest I always driven 10kph+ on top of the speed limit as everyone does in Spain! As long as you don’t receive the speeding fine you don’t need to worry about anything. So don’t worry about declaring to insurance, getting points on your licence etc. Actually Spanish authority can’t penalise you by giving points on your UK licence, they can only issue a fine. If you think you were caught on the speed camera, just wait for the letter. If you don’t… Read more »

Darren
Guest
Darren

Thanks for posting this information it was very helpful. One word of warning to all those who get their landline supplied by Virgin Media. The 902 prefix is a premium rate number & as such Virgin’s system will not accept calls to this number. I did however find the following link that is the online payment screen in English https://apl.dgt.es/WEB_Sanciones/jsp/sincertificado/identificacionPagador.jsf Document Type – Select EU Resident Document Number – Your passport number Name – Your Christian name 1° Surname – Your Middle name shown on your passport 2° Surname – Your Surname Date – Enter the date of the offence… Read more »

Sarah
Guest
Sarah

I received a fine by post following a holiday in Mallorca. I found it fairly straightforward to pay on the dgt.es website using google translate.

Select passport from the id options, provide your passport number, surname then first name, and input the reference number (N.EXPEDIENTE, top right of page next to date and time of offence). Type in the digits only (12 in my case) ignoring the dashes and dots, and the total fine before discount. Mine was discounted automatically to 50 euros on the payment page where I was able to input credit card details and obtain a receipt.

Mamun Ahmed
Guest

@Darren

Hi Darren

The link you provided isn’t working. Could you please have a look at it?

Thanks

@Sarah

Hi Sarah,

Thanks for the input. When I tried to pay using DGT website it didn’t allow me and someone told me only Spanish residents are able to pay the fine as you need to enter Spanish equivalent of NI No.

If they are allowing to pay non residents using the DGT site then it is a very good news for others!

Could anyone else please confirm this so I could update the post with this info?

Thanks

Mamun

Darren
Guest
Darren
Mamun Ahmed
Guest

Thanks Darren.

I updated your comment with the new link

Barry Groves
Guest
Barry Groves

Your web site information worked a treat and i got a reduction of 50%, Thanks very much.

Mamun Ahmed
Guest

Hi Barry Groves,

No problem 🙂 Glad to hear that you saved 50% on your Spanish speeding fine

Supermac
Guest
Supermac

Thanks to you all for info – especially Sarah’s on filling on dgt form. Have managed to pay my fine online without having to make phone call.

hilary
Guest
hilary

Thanks for the detailed and really helpful information.

Phoned number as you suggested, waited, spoke in englsih and was immediately put through to a very helpful english speaking lady.

Erica
Guest
Erica

Did you pay the fine over the phone or online?

Mamun Ahmed
Guest

@hilary

Thanks for the comment. I had a quite difficult time to pay the fine that is why I posted this information here, so no one will have hard time to pay the fine as long as they Google a bit:)

Majorca Speeder
Guest
Majorca Speeder

Speed fine from August family holiday, received recorded letter in Nov. E100 fine tried for an hour to pay, until I found this blog, all notes and link very helpful, managed to pay within 5 mins and rduced it to E50, thanks to everyone,

Mamun Ahmed
Guest

Hi Majorca Speeder,

Thanks for the comment. Good to know you saved 50 Euro too! Now you got to buy everyone drinks then! 🙂

J B
Guest
J B

Mamun…I dont know how to thank you enough for this blog.

I was literally stressing to the max over paying this silly speeding fine as im quite a frequent visitor to Spain and thanks to your info I managed to sort within a matter of minutes.

You da man!

Mamun Ahmed
Guest

Hi J B,

I was in the similar position as you when I first received the speeding fine letter. It was kinda scary as I go to Spain quite often as well.

I heard so many horrible stories from people (i.e. EU wide arrest warrant, making pay 500 Euro on the airport etc) that I was more keen to pay the fine than the Spanish authority was expecting.

Good to see you paid the fine successfully too.

Thanks for leaving a comment 🙂

Wendy
Guest
Wendy

I spoke to a lady called Loa and I have tried to follow your instructions but she told me that I have to pay by credit card via the internet. No other payment method is available ?

When I tried to follow her instructions my computer would not allow me into there system – recommending that it was not a trusted site.

Please advise ?

Mamun Ahmed
Guest

Hi Wendy,

It sounds like their SSL certificate is expired and your anti-virus software is warning you about this.

Please make sure you are at http://www.dgt.es/ site when making the payment.

Probably you can speak to the lady again informing this. She may arrange a different payment method than this if you don’t feel comfortable with the warning message.

Thanks

Smok'in Joe
Guest
Smok'in Joe

These radar (helicopter ?) charges are not enforceable unless agreements between police jurisdictions, ie Spain, & UK ~ however it might have an impact on you should you be convicted ( non payment) and stopped by police & a check run on you.
Suggest that for those in N.A. and other locations who visit there would be no penalty ~ this is a cash grab to drive revenues to pay down the National debt.

Nic Heald
Guest
Nic Heald

AS a Christmas Eve present from the Ministerio Del Interior I have just had my camera speeding ticket. Having spoken to the dgt office on 00 34 902 508 686 the procedure for payment has now been made much easier as follows although it is rather long winded so step by step: 1. Go to http://www.dgt.es 2. In large yellow rectangular box on right click on first option – Pago de multas en internet 3. Next screen shows 5 icons. Below top left icon showing small picture of a policeman click on Mas Info which produces another screen with same… Read more »

Pat
Guest
Pat

Big Thanks to Nic Heald followed your instructions to pay speeding fine

Easy peasy

Had spent considerable time proir to this trying to pay fine

Maisie
Guest
Maisie

Thank you Nic Heald,

Followed your instructions and paid fine, had been trying to pay for days found this site and got 50e reduction
thanks again

Johan
Guest
Johan

Hi Guy(s),

I too got lost over and over in the ‘clientfriendly’ site of DGT. But, I follwowed the instructions above and managed to pay the fine (within 5 minutes) and got a 50 Euro reduction as well!

Great job, thanks!

Johan

dicky
Guest
dicky

hey all, good website, fair play for setting it up! got a speeding fine in december for 300e, paid it on d first of february after ringing that spanish number and a lady telling me how to pay online. as i paid it off early it was reduced to 150e but today im after recieving a similar letter except on the back it has written ‘aviso’ and a few line in espanol. tried to ring that 902508686 number but it didn ring. any ideas??

Stuart West
Guest
Stuart West

Hi All,
Same story as everyone else, in that I received a fine after my holiday. I didn’t know my hire car went that fast or the speed camera could be so well hidden! Anyway you saved me so much time. I followed Nic Heald’s method, typed in the details and bingo – fine paid and 50% discount. Only €50 for me – but they need the money. Thanks to Nic and especially Mamun for setting up the site.

Chris
Guest
Chris

Thanks to all for posting this information. For any North Americans out there: I followed the link and instructions from Darren, posted 6 Sep 2011. For document type, instead of ‘EU resident”, I selected “passport”. Rest of the instructions worked like a charm. Fine was reduced to 50 EUR, and printed my receipt three minutes later.

beatriz
Guest
beatriz

Thanks a lot for the help in connection with the payment. I speak spanish fairly good – come from Denmark – but could not manage to pay the bill. I did it before the 50% reduction run out. Only with the help from your page here I suceeded. Thanks again.

ALBIE BALL
Guest
ALBIE BALL

I do not live in spain but have a house there and a spanish plated car. I picked up a speeding fine after I lent a friend my car I was fined 50euros.
Does spain have a penalty points system in place like the U.K
If so what do I now do about getting my friend to acknowledge and accept the points on to his license.

David H
Guest
David H

Hi
I have just got a speeding fine from Gerona in the Catalan area of Spain
I have only got 10 numbers for the EXPEDIENTE number excluding the dots or dashes and its not going through
Can anybody help me Please ?????

Nick Peters
Guest
Nick Peters

Hi
Thanks for the invaluable information in paying my Gran Canarian speeding fine on line.

Mamun Ahmed
Guest

@David H

I think you don’t need to use the EXPEDIENTE number as a foreign national.

As Nic Heald mentioned, you can use your passport no. OR Driving Licence number by selecting Home Country Identification on step 7.

Hope it will work for you.

Thanks

Mamun Ahmed
Guest

@Nick Peters

No worries Nick! Glad to hear that you paid the fine successfully 🙂

John
Guest
John

Thanks for instructtions. I’ve got stuck on 8. record number. I entered the 12 digit number without dashes etc and the reply keeps coming up ‘ Error in values. Maximum of 10 integer digits and 2 decimal places separated with ‘.’Ej.:45.22’
Don’t know what to do now.
Have tried phoning Telefono de atencion with the reply ‘Sorry there is a fault. Please hang up.’

Mark H
Guest
Mark H

John, I hope you sorted this? Although a bit late now, I found the following site useful, as I had the same problem as you:

http://karmasotra.blogspot.co.uk/2012/07/how-to-pay-catalonian-catalunyian.html

Philip
Guest
Philip

Fantastic clear instructions. Thank you very much.

Mamun Ahmed
Guest

@Philip

You are welcome! 🙂

Gazza
Guest
Gazza

Thank you very much Indeed. Truly simple and clear instruction that even I could understand. Thank you very much. Let us hope my next entry into Spain does not cause a problem .