Speed camera fines – How to pay Spanish speeding or driving fine from the UK?

Speed camera fines – How to pay Spanish speeding or driving fine from the UK?

Posted by Mamun Ahmed in How to on 29 August 2010 | 38 responses





After coming back from a holiday in Spain, I received a letter from Spanish authority (written in Spanish) informing me that I received a speed camera fine for speeding.

There was some instruction that I may pay the fine using http://www.dgt.es/ . After spending more than half an hour on the DGT site with my credit card in hand, I was unable to pay the fine online.

To cut a long story short– after considering various methods (one was to send money to my former flatmate’s mom (who is living in France but near to Spanish border and who I never met in my life) then she will drive to Spain just to pay the fine.

Spainsh-bull

I spent hours searching for further information online, trawl through various posts on Spain Expats forum but nobody could tell me the procedure of how to pay Spanish driving fine from UK.

Then I contacted the Spanish Tourist Office in London. I spoke to a really lovely lady Called Nuria Riutord Lleonart, she took my email address and told me she is going to send the instructions by email. It seemed they are quite used to with similar types of inquiry.

The instruction email contained with the following information –

In order to pay the traffic notice that you have received the following steps may be followed. The traffic authorities are reachable on the telephone number at the bottom of one of the traffic notice: 0034 902 508 686

1)      You may ring this number and after you hear the recorded message in Spanish (do not take any options) wait to the finish and then you will get an operator.

2)      Speak in English and then the operator will pass you to someone who speaks English.

3)      Please, have ready your Passport number, The Num of Expediente (case number) of the fine (at the top right of the sheet ); also the date of the fine.

4)      Please bear in mind that if you pay before 30 days have elapsed since the receipt of the fine, you only have to pay €70.

5)      When on the phone they will provide you with the traffic office bank account details. eg.  Iban and Swift number, for its use to pay the fine in a bank.

6)      After the telecom the office  will send you a copy of the fine to your home address,  in your own language: English/Spanish and again it will say how to pay.

If you have further queries or want more clarification, we will be pleased to provide it.

Yours sincerely,

Information Dept. of the Spanish Tourist Office.

I rang to the Spanish traffic authority straight away as I was running out of time to save 30 Euro. I spoke to another lady from the DGT (I asked for someone who speaks English in English), she told me she was going to send me an English version of the letter with the Traffic Authority’s International Banking Code so I could do bank transfer.

After couple of weeks I received another letter (English version) from them containing their bank details and further instruction. I transferred the money using online banking, that’s how I paid the Spanish driving fine from UK.  Also, I had to post a copy of the bank receipt to them (as instructed on the English version of the letter)

And oh I must mention that – after receiving the very first letter, I contacted the car hire company in Spain to make sure if I really got the fine for speeding and if they have supplied my details to the traffic authority. I heard there is a similar kind of scam targeting British tourists. You better check that before jumping on to pay the fine.

Are you in the similar situation?

Have you paid the fine successfully?

Feel free to share your experience by commenting below


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38 Responses to “Speed camera fines – How to pay Spanish speeding or driving fine from the UK?”

  1. Johan says:
    January 29, 2012 at 8:55 pm

    Hi Guy(s),

    I too got lost over and over in the ‘clientfriendly’ site of DGT. But, I follwowed the instructions above and managed to pay the fine (within 5 minutes) and got a 50 Euro reduction as well!

    Great job, thanks!

    Johan

  2. Maisie says:
    January 20, 2012 at 12:49 am

    Thank you Nic Heald,

    Followed your instructions and paid fine, had been trying to pay for days found this site and got 50e reduction
    thanks again

  3. Pat says:
    January 6, 2012 at 6:06 pm

    Big Thanks to Nic Heald followed your instructions to pay speeding fine

    Easy peasy

    Had spent considerable time proir to this trying to pay fine

  4. Nic Heald says:
    December 28, 2011 at 11:12 am

    AS a Christmas Eve present from the Ministerio Del Interior I have just had my camera speeding ticket. Having spoken to the dgt office on 00 34 902 508 686 the procedure for payment has now been made much easier as follows although it is rather long winded so step by step:
    1. Go to http://www.dgt.es
    2. In large yellow rectangular box on right click on first option – Pago de multas en internet
    3. Next screen shows 5 icons. Below top left icon showing small picture of a policeman click on Mas Info which produces another screen with same but larger picture.
    4.Click on 1st item to right of picture – Pago de Multas (Note also 4th item which brings up a screen which details points on licence according to seriousness of offence. I don’t know whether this applies to UK yet).
    5. On next screen click on Pago de multas en internet.
    6. On next screen click on option a) in bottom half of screen – Pago de multas (sin certificado digital ni DNTe)
    7. Next screen brings up a form in Spanish but click – welcome – at top right to convert it to English and then fill in form. For Document type (there are various options) I was told to click on Home Country Identification and insert Driving Licence number in box below but I inserted passport and passport number in the 2 boxes and it worked! (That way hopefully no points on UK licence although in my case I was not liable to points as a minor infringement).
    8. Fill in rest of form. The record number is the number at the top right of formal notice without dashes or punctuation. Also insert full fine and then click – continue. Next page gives 50% reduction if in time. Then enter crdit card details and continue to payment. Bingo you have now paid but don’t forget to print off a receipt.

    Good luck when it is your turn!

  5. Smok'in Joe says:
    December 26, 2011 at 6:07 pm

    These radar (helicopter ?) charges are not enforceable unless agreements between police jurisdictions, ie Spain, & UK ~ however it might have an impact on you should you be convicted ( non payment) and stopped by police & a check run on you.
    Suggest that for those in N.A. and other locations who visit there would be no penalty ~ this is a cash grab to drive revenues to pay down the National debt.

  6. Mamun Ahmed says:
    December 16, 2011 at 5:26 pm

    Hi Wendy,

    It sounds like their SSL certificate is expired and your anti-virus software is warning you about this.

    Please make sure you are at http://www.dgt.es/ site when making the payment.

    Probably you can speak to the lady again informing this. She may arrange a different payment method than this if you don’t feel comfortable with the warning message.

    Thanks

  7. Wendy says:
    December 16, 2011 at 12:11 pm

    I spoke to a lady called Loa and I have tried to follow your instructions but she told me that I have to pay by credit card via the internet. No other payment method is available ?

    When I tried to follow her instructions my computer would not allow me into there system – recommending that it was not a trusted site.

    Please advise ?

  8. Mamun Ahmed says:
    December 2, 2011 at 11:10 am

    Hi J B,

    I was in the similar position as you when I first received the speeding fine letter. It was kinda scary as I go to Spain quite often as well.

    I heard so many horrible stories from people (i.e. EU wide arrest warrant, making pay 500 Euro on the airport etc) that I was more keen to pay the fine than the Spanish authority was expecting.

    Good to see you paid the fine successfully too.

    Thanks for leaving a comment :)

  9. J B says:
    November 30, 2011 at 2:18 pm

    Mamun…I dont know how to thank you enough for this blog.

    I was literally stressing to the max over paying this silly speeding fine as im quite a frequent visitor to Spain and thanks to your info I managed to sort within a matter of minutes.

    You da man!

  10. Mamun Ahmed says:
    November 12, 2011 at 2:59 pm

    Hi Majorca Speeder,

    Thanks for the comment. Good to know you saved 50 Euro too! Now you got to buy everyone drinks then! :)

  11. Majorca Speeder says:
    November 10, 2011 at 10:27 pm

    Speed fine from August family holiday, received recorded letter in Nov. E100 fine tried for an hour to pay, until I found this blog, all notes and link very helpful, managed to pay within 5 mins and rduced it to E50, thanks to everyone,

  12. Mamun Ahmed says:
    November 4, 2011 at 11:40 pm

    @hilary

    Thanks for the comment. I had a quite difficult time to pay the fine that is why I posted this information here, so no one will have hard time to pay the fine as long as they Google a bit:)

  13. hilary says:
    November 2, 2011 at 3:03 pm

    Thanks for the detailed and really helpful information.

    Phoned number as you suggested, waited, spoke in englsih and was immediately put through to a very helpful english speaking lady.

  14. Supermac says:
    September 19, 2011 at 8:51 am

    Thanks to you all for info – especially Sarah’s on filling on dgt form. Have managed to pay my fine online without having to make phone call.

  15. Mamun Ahmed says:
    September 11, 2011 at 7:14 pm

    Hi Barry Groves,

    No problem :) Glad to hear that you saved 50% on your Spanish speeding fine

  16. Barry Groves says:
    September 11, 2011 at 6:01 pm

    Your web site information worked a treat and i got a reduction of 50%, Thanks very much.

  17. Mamun Ahmed says:
    September 9, 2011 at 2:08 pm

    Thanks Darren.

    I updated your comment with the new link

  18. Darren says:
    September 8, 2011 at 6:22 pm

    Sorry this link should be

    https://apl.dgt.es/WEB_Sanciones/jsp/sincertificado/identificacionPagador.jsf

    Darren

  19. Mamun Ahmed says:
    September 8, 2011 at 12:48 pm

    @Darren

    Hi Darren

    The link you provided isn’t working. Could you please have a look at it?

    Thanks

    @Sarah

    Hi Sarah,

    Thanks for the input. When I tried to pay using DGT website it didn’t allow me and someone told me only Spanish residents are able to pay the fine as you need to enter Spanish equivalent of NI No.

    If they are allowing to pay non residents using the DGT site then it is a very good news for others!

    Could anyone else please confirm this so I could update the post with this info?

    Thanks

    Mamun

  20. Sarah says:
    September 7, 2011 at 5:53 pm

    I received a fine by post following a holiday in Mallorca. I found it fairly straightforward to pay on the dgt.es website using google translate.

    Select passport from the id options, provide your passport number, surname then first name, and input the reference number (N.EXPEDIENTE, top right of page next to date and time of offence). Type in the digits only (12 in my case) ignoring the dashes and dots, and the total fine before discount. Mine was discounted automatically to 50 euros on the payment page where I was able to input credit card details and obtain a receipt.

  21. Darren says:
    September 6, 2011 at 8:59 pm

    Thanks for posting this information it was very helpful.

    One word of warning to all those who get their landline supplied by Virgin Media. The 902 prefix is a premium rate number & as such Virgin’s system will not accept calls to this number.

    I did however find the following link that is the online payment screen in English

    https://apl.dgt.es/WEB_Sanciones/jsp/sincertificado/identificacionPagador.jsf

    Document Type – Select EU Resident
    Document Number – Your passport number
    Name – Your Christian name
    1° Surname – Your Middle name shown on your passport
    2° Surname – Your Surname
    Date – Enter the date of the offence shown at the top of the letter
    Record Number – Is the N.EXPEDIENTE shown in the top righ hand corner (note do not enter the dots or dashes)
    Total amount – Amount shown in ‘IMPORTE TATAL MULTA’ (Do not deduct any discount the system does this)

    Click on Continue you can then enter your card details & enter an e-mail address for the confirmation to be sent.

    Hope this helps

    ** Edit: Link updated

  22. Mamun Ahmed says:
    August 28, 2011 at 11:20 pm

    Hi Ron,

    Yes I know it can be quite confusing when you drive in mainland Europe.

    To be honest I always driven 10kph+ on top of the speed limit as everyone does in Spain!

    As long as you don’t receive the speeding fine you don’t need to worry about anything. So don’t worry about declaring to insurance, getting points on your licence etc.

    Actually Spanish authority can’t penalise you by giving points on your UK licence, they can only issue a fine.

    If you think you were caught on the speed camera, just wait for the letter. If you don’t receive anything by post, you can forget about that :)

  23. Ron says:
    August 22, 2011 at 9:43 am

    Thanks very much, Mamun. I’ve recently been on holiday in Menorca and am anxious about speeding fine. To be completely honest I wasn’t sure what the limit was at that point in the road (50kph?) and it was a bigger engine than I’m used to so quite easy to go faster than you should. Was the flash obvious for people who were caught speeding? Did people get points on their driving licence? Do you have to declare it to insurance companies, and criminal records? Sorry to badger you with so many questions. Thanks so much for you useful post!

  24. Mamun Ahmed says:
    August 11, 2011 at 7:16 pm

    Hi Mark,

    Good to hear that you paid the fine without any hassle. Also it is new to me that you can pay the fine using their site. They were not allowing before if you were outside of Spain.

    In regards to the Italian fine, I would suggest to pay that too, or they may issue an EU wide warrant against you., which I read on an expat forum.

    Anyway- at least the Spanish police will not bother you soon :)

  25. Mark Watson says:
    August 11, 2011 at 11:34 am

    Thanks a lot Mamum.

    Telephoned them and they talked me through the website to the credit card payment section.

    Also received a fine from Italy but have ignored it so far and have received 2 reminders tried to pay but it was too complicated. Ah well will not go to Italy for a while
    Mark Watson

  26. Howard says:
    August 6, 2011 at 8:43 pm

    In the end i paid my fine successfully over the telephone.IT was very easey.

  27. Sean says:
    July 28, 2011 at 9:33 pm

    Thanks a lot for the information! I was lost after receiving the first letter and after googling on spanish speeding fine, I found your post.

    I paid the fine successfully by following your instruction. cheers mate!

  28. Mamun Ahmed says:
    July 22, 2011 at 10:00 am

    Hi Howard,

    If you are going to Spain, I think you should be able to pay the fine on the Post Offices

    And just in case give DGT a ring and tell them that you paid the fine

  29. Howard says:
    July 21, 2011 at 6:17 pm

    Has anyone paid the fine in spain,as i am returning on the 26th July,if so where do you pay it,any info appreciated. Thanks

  30. Mamun Ahmed says:
    July 19, 2011 at 12:53 pm

    Hi Pam,

    Did the Spanish Embassy give you any information? I heard there was no human to pick up the phone and answer any of your questions.

    I had better result speaking to the DGT office in Spain directly.

    Anyway – glad to hear that you paid the fine successfully.

    Thanks for sharing with other readers! :)

  31. Pam says:
    July 19, 2011 at 10:57 am

    Having rung the Spanish Embassy in London [and read your email again] I realise the date for the 50% reduction starts from the day I receive the demand. In my case the letter says I have 20 dias naturales from the date I received the demand to get 50% reduction. Awaiting confrimation that the car regn tallies with paperwork [with friend. Thanks again for the details of how to pay.

  32. Pam says:
    July 18, 2011 at 8:15 pm

    Good to find your website re Spanish speeding fines. I received a registered-type letter informing me of a E300 speeding fine in Menorca on May 19th this year – the letter came on sat July 16th. It is the first notification I have received about the apparent offence. I appear to have been denied the opportunity of paying on time to receive a discount – any ideas how I can challenge this? I am happy to pay a speeding fine once I confirm the car regn [same type of car -and dates tally with holiday date] but I should have received the notification in time to take advantage of the discount.
    I will phone Spanish Tourist Office in London tomorrow – would appreciate any advice available on my query.
    in hope, Pam

  33. Mamun Ahmed says:
    July 1, 2011 at 5:02 pm

    Good for you Dave the Rave :D, They allowed me only 30 Euro discount for paying promptly. Not 50% as you got

  34. Dave the Rave says:
    July 1, 2011 at 10:41 am

    Got 100 Euro one today, managed to pay it online using my visa card which gave me 50% discount. Bonus….

  35. Mamun Ahmed says:
    June 21, 2011 at 6:08 pm

    No problem Phil. Hope you found this post useful :)

  36. phil says:
    June 21, 2011 at 12:34 pm

    just had the same letter in the post. i was confused too on the website. your post was a life saver. just paid it and got half off, still 150 euros though. many thanks

  37. mario says:
    February 14, 2011 at 10:43 pm

    I was very pleased to search out this web-site.I wished to thanks in your time for this wonderful learn!! I positively enjoying each little little bit of it and I have you bookmarked to check out new stuff you blog post.

  38. Bonsoni says:
    November 21, 2010 at 3:41 pm

    Very good insight indeed!

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