Time for Self Service Postal Machines for Royal Mail?
I wonder what people do when they have a Mon-Fri hectic jobs, but need to post something recorded or next day delivery items. Posting something which needs customised pricing is a night mare, if you have hardly anytime in your hand during the week. It leaves only option of Saturday posting. But only specialised post office branches are open on Saturday for few hours.
In the era of technology and Do It Yourself services, Post office do not offer self service posting facilities yet, it sounds a bit odd. You can do banking, shopping , buying train tickets and many other things using self services but you can’t post recorded delivery letters.
According to The National Federation of SubPostmasters, services designed to boost incomes are failing to deliver. They also called on the Government to introduce “tangible new work” for post offices.
There are plenty of people out there those who are avoiding to use the Royal Mail services just for it has a time consuming method of working. Just to post a letter using the counter service you need to wait average 15 minutes. People do not have that amount of time in their hands anymore. Well, Royal Mail do have a service where people are able to print off the stamps off the net, but if anyone wants to have a next day delivery or recorded, still you need to queue up on a post office.
I wonder why the Royal Mail not introducing 24/7 self service postal machines? If Royal Mail been compared with other services, it seems it is so old fashioned.